Account Management

Position Level


Team Role

Client Success Intern


Client Success

Line Manager

Head of Engagement

Working Hours

Full time – 35 hours per week

Salary Range

TBD (plus benefits)

  • Proactive and independent (at times remote) working required
  • Basic knowledge of Sustainability and Climate change agenda.
  • Enthusiastic to engage with new technology platforms
  • Ability to co-ordinate at all levels (internally and externally)
  • Ability to build and maintain rapport with potential clients
  • Previous customer facing communications and work experience, preferably in sales
  • Clean driving license and access to a car or commuting and 
  • Flexibility to travel to build client relationships
  • Disciplined with excellent time management skills
  • Introduced to selected clients ( Impact Officers) and appointments will be booked for you and their users to further enhancement of projects on VV-IT and published to TI.
  • Coordinate with clients’ institutional Administrator to create new Users
  • Perform demonstrations and training in the use of VV’s software systems
  • You will become involved in activities such as identifying potential users and projects to maximise their license allowance through registration on VV-IT.
  • Individual support with users in creating new VV-IT projects and publish each one on TI (target)
  • Encourage clients users to participate in weekly Drop in sessions. Minimum of 10 users per session are required.
  • Participating in regular meetings between the sales, marketing and technical teams as well as Senior Management to co-ordinate sales activities that support business objectives
  • You will be also providing (sales) management with the analysis and KPI’s they will require, in weekly report that you will be providing
  • Previous multi-stakeholder experience
  • Previous customer facing sales and communications experience
  • Previous sector experience – University &/or Research.


  • University degree


  • Excellent Office spreadsheet (e.g. pivot tables), word and presentation skills 
  • Research/Impact experience/background
  • IT/SaaS systems experience/background
  • Willingness to be flexible with time zones
  • Minimum of two languages (English is mandatory)

To apply, follow the link below and please be sure to attach your resume/CV.

Apply Now!

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