University Relationship Manager (UK)

Since 2009, Vertigo Ventures (VV) has been working with leading research organisations globally to help them best identify, capture and report the impact of their work. VV provides a range of services, such as impact training workshops, consultancy services, and, its unique, proprietary software VV-Impact Tracker. The VV-Impact Tracker software was launched in 2014 to help researchers and institutions identify, store, validate, and organise impact information and evidence from projects across a range of disciplines. Through our innovative software we have been able to create a fast-growing technology company which has expanded exponentially in the last few years, both in the UK and abroad. Our training and consultancy services continue to build on our solid foundations as impact experts and support institutions to understand how best to measure impact, and, identify and showcase their achievements to date. At VV, we are a small but ambitious team working in a fast-paced, exciting environment. Our offices in the UK are based in Kings Cross, London and Thames Valley region, but, we encourage flexible working too. Our offices foster an open environment where collaboration and good ideas are encouraged and embraced. With the rapid growth of the business, and to ensure further growth and success, we are looking to welcome a new full-time member to our dynamic team here in the UK.  To apply, please email your CV and a short cover letter to bob@vertigoventures.com stating why you think you are the right fit for this role. We look forward to hearing from you. Annual On Target Earnings of £ 38,000  – £48,000 commensurate with experience

Plus company benefits. Closing date: End of October 2019 Responsibilities:

    • Manage the on-boarding process for new client universities (for the VV-Impact Tracker software)
    • Support client engagement with VV-Impact Tracker (e.g. by gathering feedback and developing engagement plans etc.)
    • Communicate with institutional representatives and/or senior management to support client universities with proposed engagement plans etc.
    • Be able to respond to user queries about the VV-Impact Tracker software
    • Perform product demonstrations for VV-Impact Tracker with client universities
    • Coordinate and collaborate with other roles/teams within the company to most effectively support clients
    • Manage evolving client expectations and identify opportunities for adding further value to them (e.g. specific training needs, or, suggestions for additional functionalities for VV-Impact Tracker for the development team)
    • Regularly track and analyse users’ usage and customer satisfaction for VV-Impact Tracker
    • Identify opportunities for account expansion and renewals
    • Organise and manage client’s contact lists, analyse website/social media visits and training/webinar attendees etc. and identify new leads for the training teams
    • Use analytics and client feedback to provide insights for developing the product roadmap
    • Organise and manage events (e.g. Steering Group meetings) for client universities
    • Co-ordination support for international accounts
    • Perform sales pitches for VV-Impact Tracker

Requirements (essential):

  • Ability to build rapport with clients
  • Sales account management experience
  • Previous multi-stakeholder management experience
  • Previous sector experience – University &/or Research
  • Strong communication skills
  • Ability to co-ordinate at all levels (internally and externally)
  • Willingness to travel to build client relationships
  • Disciplined with excellent time management skills
  • Proactive and independent (at times remote) working required

Requirements (desired):

  • Organisational skills (for Client Steering Group meetings etc.)
  • Excellent Excel skills (eg. pivot tables)
  • Impact experience/background
  • Willingness to be flexible with time zones
  • Minimum of two European languages (English is mandatory)
Digital Marketing and SEO Manager

Since 2009, Vertigo Ventures (VV) has been working with leading research organisations globally to help them best identify, capture and report the impact of their work. VV provides a range of services, such as impact training workshops, consultancy services, and, its unique, proprietary software VV-Impact Tracker.

The VV-Impact Tracker software was launched in 2014 to help researchers and institutions identify, store, validate, and organise impact information and evidence from projects across a range of disciplines. Through our innovative software we have been able to create a fast-growing technology company which has expanded exponentially in the last few years, both in the UK and abroad. Our training and consultancy services continue to build on our solid foundations as impact experts and support institutions to understand how best to measure impact, and, identify and showcase their achievements to date.

At VV, we are a small but ambitious team working in a fast-paced, exciting environment. Our offices in the UK are based in Kings Cross, London, but, we encourage flexible working too. Our offices foster an open environment where collaboration and good ideas are encouraged and embraced.

With the rapid growth of the business, and to ensure further growth and success, we are looking to welcome a new temporary (until the end of 2019) full-time member to our dynamic team here in the UK (with a view to a permanent position in 2020).

To apply, please email your CV and a short cover letter to bob@vertigoventures.com stating why you think you are the right fit for this role. We look forward to hearing from you.

Base Salary range: £28,000- £32,000 p.a pro-rata (based on relevant experience)

Plus company benefits.

Closing date: End of March 2019

 

Responsibilities:

  • Develop a website traffic plan and create goals and benchmarks which will need to be met
  • Generate weekly reports on VV marketing activities’ performance and analysis to clients and company management to demonstrate effective return on investment (ROI)
  • Optimise website and social media channels for SEO as well as usability. Conduct keyword research and web statistics reporting
  • Manage art and copywriting professionals (outsourcing where needed)
  • Analyse key metrics from VV website traffic and VV service interest
  • Partner with advertising and media specialists to increase marketing results
  • Communicate with Managing Director and CRO about marketing objectives and KPIs
  • Coordinate with Sales Team and identify leads.
  • Organise and manage potential client’s contact lists, analyse website/social media visits and training/webinar attendees etc. and identify new leads for the sales and training teams
  • Create and distribute email marketing campaigns
  • Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums
  • Design website banners and assist with web visuals
  • Communicate with clients, affiliate networks and affiliate partners
  • Contribute to social media engagement and brand awareness campaigns
  • Use web analytics software to monitor the performance of VV website and make recommendations for improvement
  • Contribute to company and industry blogs and manage e-communications
  • Develop and integrate content marketing strategies
  • Keep up to date with current digital trends
  • Manage the contact database and assist with lead generation activities
  • Negotiate with media suppliers to achieve the best price for clients.

Requirements (essential):

  • Bachelor’s Degree in Marketing or related field required
  • 5+ years’ experience in B2B digital marketing and advertising
  • Excellent grasp of social media and website metrics and best practices
  • Demonstrable experience with email marketing, lead generation and SEO
  • Advanced knowledge of HTML and CSS required
  • Excellent Office spreadsheet (e.g. pivot tables), word and presentation skills
  • Strong communication
  • Negotiation and closing skills
  • Ability to co-ordinate at all levels (internally and externally)
  • Disciplined with excellent time management skills
  • Proactive and independent (at times remote) working required
  • Enthusiastic to engage with new technology platforms

Requirements (desired):

  • Research/Impact experience/background
  • Previous sector experience – University &/or Research
  • IT/SaaS systems experience/background
  • Willingness to be flexible with time zones
  • Minimum of two European languages (English is mandatory)
New Business Development Manager (Europe)

Since 2009, Vertigo Ventures (VV) has been working with leading research organisations globally to help them best identify, capture and report the impact of their work. VV provides a range of services, such as impact training workshops, consultancy services, and, its unique, proprietary software VV-Impact Tracker. The VV-Impact Tracker software was launched in 2014 to help researchers and institutions identify, store, validate, and organise impact information and evidence from projects across a range of disciplines. Through our innovative software we have been able to create a fast-growing technology company which has expanded exponentially in the last few years, both in the UK and abroad. Our training and consultancy services continue to build on our solid foundations as impact experts and support institutions to understand how best to measure impact, and, identify and showcase their achievements to date. At VV, we are a small but ambitious team working in a fast-paced, exciting environment. Our offices in the UK are based in Kings Cross, London, but, we encourage flexible working too. Our offices foster an open environment where collaboration and good ideas are encouraged and embraced. With the rapid growth of the business, and to ensure further growth and success, we are looking to welcome a new full-time member to our dynamic team here in the UK.  To apply, please email your CV and a short cover letter to bob@vertigoventures.com stating why you think you are the right fit for this role. We look forward to hearing from you. Annual On Target Earnings of c.£ 80,000 will comprise of:

  • Base Salary: based on relevant experience
  • On Target Commissions (uncapped)
  • Bonus

Plus company benefits. Closing date: End of March 2019 Responsibilities:

  • Coordinate with Digital Marketing Manager and qualify identified leads.
  • Approach new potential clients in key regions (principaly UK as well as Europe) for the VV-Impact Tracker software and VV trainings/consultancy through cold calling, networking, attending events etc.
  • All external communications with potential clients should be captured, kept updated, progressed through VV Sales cycle and forecast accurately on VV CRM systems.
  • Perform sales presentations for VV-Impact Tracker
  • Support new client engagement with VV-Impact Tracker
  • Support potential client universities where appropriate throughout the trial period
  • Communicate with institutional representatives and/or senior management to support new client universities with proposed engagement plans etc.
  • Be able to respond to potential client queries about the VV-Impact Tracker software
  • Perform product demonstrations for VV-Impact Tracker with prospective client universities
  • Coordinate and collaborate with other roles/teams within the company to most effectively support potential clients during RFI and prepare proposals, business cases with cost justification where appropriate and negotiate within company’s Sales Policy Guidelines.
  • Manage potential client needs and expectations and identify opportunities for adding further value to them (e.g. specific training needs, or, suggestions for additional functionalities for VV-Impact Tracker for the development team)
  • Organise and manage potential client’s contact lists, analyse website/social media visits and training/webinar attendees etc. and identify new leads for the sales and training teams
  • Co-ordination support for international Universities and potential partnership opportunities.

Requirements (essential):

  • Building and managing sales pipelines, account management & forecasting experience
  • Ability to build and maintain rapport with potential clients
  • Previous multi-stakeholder management experience
  • Previous sector experience – University &/or Research
  • Strong communication and new business sales experience
  • Negotiation and closing skills
  • Ability to co-ordinate at all levels (internally and externally)
  • Flexibility to travel (locally and internationally) to build client relationships
  • Disciplined with excellent time management skills
  • Proactive and independent (at times remote) working required
  • Enthusiastic to engage with new technology platforms

Requirements (desired):

  • Excellent Office spreadsheet (e.g. pivot tables), word and presentation skills
  • Research/Impact experience/background
  • IT/SaaS systems experience/background
  • Willingness to be flexible with time zones
  • Minimum of two European languages (English is mandatory)